Privacy
LAST UPDATED NOVEMBER 2026
Who we are
THE WALK builds and runs a voice host for estate agencies' websites. When you talk to the host on an agency's website, the agency is the one you are talking to; THE WALK runs the host for it. We are contactable at studio@thewalk.live. The operating entity is being established; this notice will be updated with its registered details when that is complete.
When you talk to the host
The host is not a person. She is software, built by THE WALK and run for the agency whose website you are on. When you talk to her, the conversation is recorded and written up, together with any name, phone number, email address or requests you give. We use AI to analyze the conversation, including what was asked and how it was said: the pace, the pauses and the energy, such as interest or hesitation, so the agency can reply to what matters to you. Typed conversations are analyzed for their words only. You can type instead of speaking, and you can stop at any time.
There are no forms. Your details reach the agency only if you give them, and only that agency. If you ask for your copy of the conversation, it is sent to the email address you give.
Who receives it
The recording, the written copy and the analysis go to the agency representing the homes you asked about, so it can answer you personally, and to THE WALK's studio, which runs the host for the agency and checks that she behaved. They are never sold, never used for advertising, and never passed to other agencies or marketing companies.
The services behind the host
We use outside services to recognise speech, to give the host her voice, to host this site and to store recordings and copies. They process the conversation on THE WALK's instructions and have no independent right to use it.
How long we keep it
Recordings and copies are kept for twelve months, then deleted. Ask sooner and we delete them.
The demonstration
Coastal Realty is THE WALK's demonstration agency. The homes are real coastal listings. If you ask to be contacted there, your details reach THE WALK's studio only.
Agencies
When an agency asks for its own edition of the host, we hold the agency's name, the contact details it gives us, and the homes shown on its public website, so that the host can answer about them. An agency can ask us to remove its edition and everything held for it at any time.
Your rights
You can ask what we hold, ask us to correct it, or ask us to delete it. Write to studio@thewalk.live and we will respond.
Cookies
This site uses only what is necessary to remember your language preference and to make the site work. We do not use advertising cookies. We count visits to this site ourselves, including the site that sent you here and your country, worked out from your connection without storing your address. If you arrived through a personal link we sent you, a small cookie remembers that link for 90 days, so we can see that you visited, which pages you viewed and for how long.
Changes
If this notice changes we will update the date above.